• Your Property Is Our Business

We recognize the concerns clients may have when considering new management. After 16 years of on-boarding clients, we’ve developed a four-step process to make the transition smooth.

1. Call 406.582.7490 ext 109 to talk to our Senior Rental Account Manager to learn about our services from advertising to leasing to setting market rent rates, maintenance management and accounting. We will send you our digital brochure with management details and our start paperwork needed to open an account with Luna.

2. Next we will work through our management transition profile, which is a property assessment document to help us get to know the particulars of your property. It is a snapshot of the current details like tenant information, lease terms and ongoing services (lawn care, irrigation, snow removal, etc.) and any maintenance issues we need to be made aware of.

3. We will arrange a site visit. Every property is unique, and we will gather important information from visiting your property. Often improvements from operations start here!

4. If the property is rented, we will send a welcome letter to the tenants notifying them of new management. We will invite them to call us if they have questions. This is a chance to make a connection and start a positive working relationship with them. We will inform them that they can pay rent and make maintenance requests online through their own secure tenant portal and provide them with how to reach us in case of an emergency.

Return to Services